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All businesses experience the insidious cost of conflict. Unfortunately, few have the skills or resources to combat this toxic and pervasive problem. Until NOW! This insightful, comprehensive guide, moves the reader quickly to a point of peace and resolution. You will learn bold concepts and effective techniques to empower yourself and your team, creating a culture for harmony, growth and profits. Implementing EFFECTIVE strategies does eradicate any challenging situation PERIOD! You will find These concepts to be universal and applicable to all areas of life. A MUST READ!
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