Clean Up Your Client List: The No-guilt Guide to Managing 7 Tricky Client Types—and Making Space for the Ones that Fuel Your Success

Seven Client Types You Should Never Work With

Some clients are worth every second. Others drain your time, energy, and even your bank account. Every freelancer and entrepreneur knows them: the scammer, the dummy, the creep, the drifter, the freeloader, the whiner, and the permanently dissatisfied client. The truth? Over half of all small businesses face scams, and countless freelancers lose thousands chasing the wrong clients.

In Clean Up Your Client List, PR expert Jennifer Delano exposes the seven worst types of clients—those you should never work for. With humor, sharp insights, and real-life stories, she provides you with the tools to recognize red flags, set boundaries, and say “no” with confidence. This book isn’t just about avoiding losses—it’s about freeing your time and energy for the clients who value you, pay you, and make your business thrive.

With over 20 years of experience, award-winning entrepreneur and #1 bestselling author Jennifer Delano empowers businesses to attract the right clients and unlock real growth. Having struggled herself with mismatched clients, she now shows others how cleaning up your client list pays off.

Because the most profitable word in business might just be: No.